Knowledge Architect and Product Enablement Expert

📋 Description

• Define and keep the content model for Docplanner product knowledge: small self-contained facts, how
• Set the quality standard. Every fact carries a reference to where it came from (repository, file
• Choose one structure that works for both assistants, Kraken for customers and Noa for doctors, so
• Work directly in GitHub with read access to the monorepo and the other repositories. Find where the
• Improve the way we generate this output, so that over time fewer facts need a person to confirm
• Protect one rule: every new or changed feature is generated from the code from day one. Older

🎯 Requirements

• 4 to 7 years of experience in technical writing, documentation engineering, knowledge management
• Real comfort with Git and GitHub: branches, pull requests, reading changes, finding your way around
• Experience designing content structures: small self-contained pieces of content, labels and
• Experience with documentation that lives in a repository: versioned, reviewed, and built like code
• A working understanding of how AI assistants use content: how they retrieve it, why a well-written
• Proven ability to get busy experts to review facts quickly, and to design the format that makes

🎁 Benefits

• Healthcare insurance – so you can focus on what matters.
• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we
• Local perks: Depending on your location, you will be entitled to local benefits like meal vouchers
• Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and
• A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive