Knowledge Architect and Product Enablement Expert

Added
28 days ago
Type
Full time
Salary
Salary not provided

Related skills

json documentation technical writing github git

πŸ“‹ Description

  • Define and keep the content model for Docplanner product knowledge
  • Set the quality standard with references for every fact
  • Choose one structure for both AI assistants (Kraken and Noa)
  • Work in GitHub to extract knowledge from the code
  • Review the current internal knowledge base article by article
  • Lead the team through the transition to fact-checking

🎯 Requirements

  • 4 to 7 years of experience in technical writing, documentation engineering, knowledge management
  • Comfort with Git and GitHub (branches, pull requests, reading code)
  • Experience designing content structures (small pieces, labels, metadata)
  • Experience with documentation in a repository (Markdown, YAML, JSON)
  • Working understanding of AI assistants and content retrieval
  • Proven ability to get experts to review facts quickly

🎁 Benefits

  • Healthcare insurance
  • Wellness programs (gym memberships, mental health support)
  • Time off (vacation, birthday, recharge days)
  • Meal vouchers (ticket restaurant)
  • Transport allowances
  • Extended parental leave
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