Knowledge Management Coordinator

📋 Description

• Deliver Salesforce restructuring: update and reorganise CS articles in Salesforce.
• Layout redesign and standardisation: apply consistent formatting and hierarchy.
• Maintain quality and accuracy: ensure copy matches brand tone and standards.
• Stakeholder engagement: coordinate with Ops to update docs.
• Support wider team as knowledge ambassador for clear communications.

🎯 Requirements

• Dojo Tenure (9+ Months): hands-on grasp of internal CS processes.
• Top-Tier Process Knowledge: Cognexo scores show process mastery.
• Salesforce & Technical Aptitude: knowledge of Salesforce Knowledge.
• Exceptional communication: strong written and verbal skills.
• Eye for detail and layout: create clear, scannable guides.
• Self-starter drive: highly organized, able to meet deadlines.

🎁 Benefits

• Office-first culture with 4+ days in the Bristol office.
• Collaborative, in-person team environment across Europe.
• Learn about benefits on dojo.careers.
• Commitment to diversity, equity, and inclusion.
• Opportunity to work on impactful AI and knowledge projects.
• Supportive onboarding and growth opportunities.