Knowledge Management Expert

📋 Description

• Evaluate responses generated by enterprise search platforms and AI-powered workplace assistants
• Assess whether AI-generated answers are factually accurate, appropriately grounded in reliable
• Review how AI tools handle access permissions and determine whether responses respect individual
• Identify outdated, inconsistent, incomplete, or conflicting information across HR knowledge bases
• Analyze AI response failures to distinguish between retrieval issues, missing information, and
• Provide structured evaluations and expert feedback to help improve the quality, reliability, and

🎯 Requirements

• At least five years of active professional experience in human resources, with demonstrated
• Current employment in an HR, People Operations, Payroll, or HR Systems role at a technology
• Regular, hands-on experience using at least one enterprise search platform or workplace AI
• Practical experience using Workday HCM as an end user; configuration-only training does not meet
• A strong understanding of HR information, workplace policies, knowledge retrieval, and the
• Ability to critically evaluate AI-generated content, identify information gaps, recognize

🎁 Benefits

• Compensation: $70–$90 per hour, depending on the engagement and applicable terms.
• Work arrangement: Fully remote, with the flexibility to complete work on your own schedule.
• Payment frequency: Weekly payments through Stripe or Wise for services rendered.
• Contract type: Independent contractor engagement.
• Project flexibility: Projects may be extended, shortened, or concluded early depending on business
• Professional impact: Opportunity to contribute HR expertise to the training and improvement of