Everience

501-1000
100 jobs posted

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L1 IT Customer Support with German & English Part-time

Added

4 hours ago

Location

🇷🇴 Timișoara

Type

Part time

Salary

Salary not provided

Related skills

salesforce windows oracle sap windows 10

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📋 Description

Provide accurate IT solutions via phone, email or chat
After training, troubleshoot office, Windows, Outlook, internet
Assist in resolving customer issues for satisfaction
Follow up backlog and meet performance indicators
Coordinate with designated teams; escalate complex issues

🎯 Requirements

Fluent German and English (B2/C1)
Training provided; not mandatory to have degree
Previous customer support experience is a plus
Strong customer service, active listening, interpersonal skills
Ability to multitask in a dynamic environment
Ability to work in shifts

🎁 Benefits

Permanent contract
Competitive salary
Performance bonus
Meal vouchers and gift cards
Training opportunities
Medical package

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