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Provide L2 support for Oracle Database incidents, alerts and service requests
Monitor database availability, tablespace utilization, sessions, locks, alert logs and critical
Troubleshoot connectivity issues, failed jobs, space utilization and routine database performance
Support tablespace management, user administration, privileges and approved configuration changes
Monitor RMAN backup status and coordinate restore and recovery activities with the DBA team
Support scheduled database maintenance, health checks and patching activities as per approved

3–6 years hands-on experience supporting Oracle Database and/or Microsoft SQL Server environments
Knowledge of database availability, sessions, locks, logs, space utilization and job monitoring
Working knowledge of SQL queries and basic database troubleshooting
Experience monitoring Oracle RMAN or SQL Server backup and maintenance jobs
Understanding of database users, roles, permissions and connectivity
Knowledge of database backup, restore, recovery and high-availability fundamentals

L2 Database Operations Engineer (Oracle & SQL Server)

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