Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

okta ios macos windows server mdm

πŸ“‹ Description

  • Resolve complex technical issues in MSP environments.
  • Own support cases from investigation to resolution.
  • Focus on Apple-first environments; support macOS, iOS, Windows.
  • Mentor junior team members and contribute to improvements.
  • Take ownership with strong client communication.

🎯 Requirements

  • 2+ years L2 MSP support experience.
  • Troubleshoot macOS, iOS, Windows Desktop & Server.
  • End-to-end ticket management within SLA.
  • Independent, multi-priority work style with client focus.
  • Microsoft 365 and/or Google Workspace administration.
  • RMM, ITSM, endpoint protection, DNS/DHCP/VLANs, MDM/ID mgmt (Jamf, Addigy, JumpCloud, Okta, Entra ID).

🎁 Benefits

  • Paid in Australian Dollars.
  • Medical insurance from day one for you and spouse.
  • Home office setup allowance.
  • Internet allowance.
  • Gym and wellness allowance.
  • Flexible work – home or office; team events and recognition.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Engineering Jobs

See more Engineering jobs β†’