L3 Engineer

📋 Description

• Act as the final technical escalation point for complex L3 incidents and infrastructure issues.
• Own escalated technical issues from initial investigation through to successful resolution.
• Diagnose and resolve complex issues across networking, Microsoft 365, Azure, and Windows
• Design, configure, and implement network solutions across customer environments.
• Troubleshoot and manage firewalls, VLANs, switches, routers, connectivity, and network security.
• Investigate complex infrastructure issues, identify root causes, and implement appropriate

🎯 Requirements

• 7+ years of relevant IT infrastructure or technical support experience, with demonstrated L3-level
• Strong hands-on networking expertise across design, implementation, configuration, and
• Strong network security experience covering firewalls, VLANs, switches, and routers.
• Strong Microsoft 365 experience and hands-on exposure to Microsoft Azure and cloud infrastructure.
• Proven ability to independently investigate and resolve complex technical issues.
• Experience conducting root cause analysis and implementing permanent technical solutions.

🎁 Benefits

• Get paid in Australian Dollars
• Medical insurance from day one for you + spouse (or parents if unmarried)
• Generous OPD coverage from doctor visits to all your medical needs
• Home office setup allowance to build your ideal workspace
• Internet allowance to keep you connected
• Gym & wellness allowance to stay fit and balanced