Role: L3 Technical Support Engineer for experience innovation, with 4+ years of experience and a
Location: Bengaluru, India. Hybrid work options (country-dependent).
Work with incident resolution, production readiness, and client interaction during critical outages.
Collaborate with cross-functional teams to drive rapid resolution during war rooms.

🎯 Requirements

Experience in L3 incident resolution and root-cause analysis.
Proficient in debugging server-side JavaScript and platform components.
Familiarity with Agile methodologies; consulting experience a plus.
Strong communication skills and ability to lead during high-stress situations.

🎁 Benefits

Hybrid work options (country-dependent).
Learning and development with access to cutting-edge tools and experts.

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