Language Access Analytics Program Manager

📋 Description

• Lead the enterprise data, business intelligence, and analytics strategy for Language Services
• Develop and manage enterprise dashboards, reports, KPIs, SLA metrics, utilization reporting
• Translate complex datasets into clear insights and actionable recommendations for senior
• Establish and maintain data governance frameworks, reporting standards, data-quality controls, and
• Partner with functional teams to understand data needs, define meaningful metrics, and develop
• Lead trend analysis, forecasting, predictive analytics, and advanced modeling to support strategic

🎯 Requirements

• Bachelor’s degree in data analytics, business intelligence, healthcare administration, or a related
• 7+ years of progressive experience in data analytics, business intelligence, healthcare reporting
• Expert proficiency in Microsoft Power BI, advanced Excel, SQL, and data visualization tools.
• Strong knowledge of enterprise data governance, data-quality management, reporting standards, and
• Advanced analytical capabilities, including trend analysis, forecasting, predictive modeling, and
• Demonstrated ability to transform complex data into concise business insights, strategic

🎁 Benefits

• Compensation: $51.05–$76.60 per hour, with placement within the range based on qualifications
• Full-time position with a standard Monday–Friday schedule, 8:00 a.m.–5:00 p.m.
• Remote work opportunity, with preferred locations in Georgia, Illinois, North Carolina, and
• Comprehensive health and welfare benefits, including medical, dental, vision, life insurance, and
• Paid time off programs and paid parental leave.
• Flexible Spending Accounts for eligible healthcare and dependent-care expenses.