Law Schools Founding CSM

📋 Description

• Build and run scaled post-sign partnership model for long-tail schools.
• Deliver product training, onboarding, and activation across law schools.
• Partner with Legal Engineers and Law School Managers for improvements.
• Own portfolio-wide reporting: usage, activation, health.
• Lead product training and demos across the law school portfolio.
• Maintain CRM across geographies: notes, POC data, logs.

🎯 Requirements

• 5+ years in customer success, account, or program management.
• Experience in high-growth SaaS, legal tech, or professional services.
• Build systems, playbooks, and metrics-driven processes.
• Founding CSM mindset; strong part in growing the team.
• Strong trainer and presenter for professors and students.
• Clear communicator across time zones and geographies.

🎁 Benefits

• Equity stake and long-term upside.
• Flexible, hybrid work environment.
• Global cross-geo collaboration.
• Early-member impact on a growing team.
• Growth and development opportunities.
• Culture focused on decisiveness and simplicity.