Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals
Build trust with executives by addressing critical challenges and positioning Freshworks as a
Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships
Champion collaboration across teams to uncover opportunities, strengthen retention, and expand
Build a strong pipeline with accurate forecasting and consistent execution, including travel for

🎯 Requirements

5+ years of experience in SaaS or solution-based sales, account management, or customer-facing
Curiosity, collaboration, adaptability, and openness to learning
Experience working with enterprise customers, including senior leaders, with a focus on long-term
Strong communication and presentation skills, deep listening, and relationship building
Exposure to CRM, EX, CX, or ITSM solutions is a plus

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