Lead - Account Manager

📋 Description

• Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals
• Articulate Value: Build trust with executives by addressing critical challenges and positioning
• Execute the Sales Process: Lead complex sales cycles end-to-end, securing strategic wins and
• Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen
• Hunt & Prospect: Build a strong, future-ready pipeline with accurate forecasting and consistent

🎯 Requirements

• 8+ years of experience in SaaS or solution-based sales, account management, or customer-facing
• Curiosity, collaboration adaptability: you're open to learning and comfortable navigating change.
• Consultative approach: experience working with enterprise customers, including senior leaders
• Strong communicator: you are a relationship builder, with great presentation skills. You listen
• Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus.

🎁 Benefits

• At Freshworks, we have fostered an environment that enables everyone to find their true potential
• We are committed to providing equal opportunity and believe that diversity in the workplace creates