Lead Client Director - Strategic Retail - AR

📋 Description

• Provide strategic leadership and partnership to clients, serving as the relationship manager
• Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic
• Oversee growth of global accounts, including development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and

🎯 Requirements

• Experience leveraging or critically thinking about integrating AI into work processes
• 10+ years of experience in client management, aligning account strategies to revenue opportunities
• 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar
• Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, or
• Experience exceeding sales targets
• Experience leading a virtual or matrixed team

🎁 Benefits

• Remote work persona
• Equal opportunity employer
• Accommodations for candidates
• Compliance with export control regulations