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Lead Client Services Project Manager, CX

Business & Management

Added

20 hours ago

Location

🌍 North America

Type

Full time

Salary

Salary not provided

Related skills

salesforce saas agile ai power bi

📋 Description

Manage high-visibility software and AI/GenAI projects.
Manage project plans, schedules, RAID logs, and core docs.
Provide clear, consistent communication with executive leadership.
Drive ownership and accountability.
Manage escalations with professionalism and urgency.
Guide teams through the project lifecycle.

🎯 Requirements

8+ years of PM experience on complex, customer-facing software delivery.
Proven success delivering end-to-end with Agile, Waterfall, and hybrid methods.
Experience delivering technical, SaaS, and AI/GenAI projects.
Strong analytical skills with risk, revenue, and escalation management.
Excellent communication and expectation management.
PMP certification required.

🎁 Benefits

Global, fast-paced company with growth opportunities across roles.

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