Lead Client Services Project Manager, CX

📋 Description

• Manage end-to-end delivery of customer projects
• Ensure project execution and closure
• Manage project scope and customer satisfaction
• Facilitate project steering meetings
• Manage project/program definition, estimation, planning
• Manage scope, time, cost, quality, HR, communications, risk, procurement

🎯 Requirements

• Project management
• Client services
• Stakeholder management
• Risk management
• Communication skills
• Leadership