Lead Consultant, Front Office

📋 Description

• Own front-office implementation workstreams for Ridgeline client projects end-to-end, from
• Configure Ridgeline tenants, translating client workflows into system setup and client-facing
• Partner with sales and delivery to support pipeline projects, including smaller, quick-turnaround
• Troubleshoot and resolve time-sensitive issues during go-live hypercare, escalating when
• Absorb client feedback, including the tough kind, and relay it constructively to the product team.
• Share project context and learnings with teammates so the team avoids knowledge silos.

🎯 Requirements

• Front office, trading, portfolio management, or investment operations experience — buy-side
• Genuine intellectual curiosity: you enjoy digging into the "why" behind a new client's workflows
• Genuine comfort with ambiguity and a constantly evolving product, not a need for a fixed
• A track record of balancing independent ownership with proactive team communication.
• Strong client-facing communication skills, including the ability to receive and act on direct

🎁 Benefits

• Unlimited vacation
• Educational and wellness reimbursements
• $0 cost employee insurance plans
• Opportunities for advancement
• Company Stock Plan