Lead Customer Success Engineer, Rubrik Agent Cloud

📋 Description

• Primary post-sales technical advisor for RAC onboarding and deployment.
• Lead RAC deployments and PoV engagements.
• Build success plans linking RAC to business outcomes.
• Drive RAC adoption depth and feature utilization.
• Protect gross retention by addressing blockers early.
• Act as RAC SME for pre-sales engagements.

🎯 Requirements

• 8+ years in CS or SE, security or SaaS products.
• Agentic AI knowledge: LLMs, governance, security.
• Agent framework exp: LangChain, n8n, Replit.
• Cloud platforms: AWS/Azure/GCP, networking and IAM.
• Enterprise relationships with executives.
• GTM savvy and post-purchase value selling.

🎁 Benefits

• Equal opportunity employer and inclusive culture.
• Global inclusion strategy and programs.
• Impact on AI security and data protection.