Lead Customer Success Manager, EMEA

📋 Description

• Own the post-sales strategy and customer success plan for a portfolio of complex, high-value
• Build trusted relationships with customer stakeholders ranging from SOC practitioners and security
• Develop a deep understanding of each customer's security environment, priorities, desired outcomes
• Drive adoption and measurable value from Corelight's platform
• Lead strategic customer engagements and Executive Business Reviews
• Identify customer health, retention, and expansion opportunities early

🎯 Requirements

• 8+ years of experience in Customer Success, Technical Account Management, Professional Services, or
• Experience owning relationships with large, complex enterprise customers and managing high-value
• A track record of driving customer adoption, retention, and long-term value across complex
• Strong executive presence and the ability to build credibility with both senior business leaders
• Working knowledge of modern security operations and technologies (NDR, SIEM, EDR, network security
• Ability to translate technical capabilities and security use cases into business value and

🎁 Benefits

• Equity and additional benefits awarded
• Percentage of compensation may come as commission or bonus