Provide Level 2 onsite support for network, server, desktop, and data center hardware.
Install, configure, and troubleshoot Windows, Mac OS, Office 365, and endpoint tools.
Support Cisco, Arista, and other network technologies including patching and connectivity.
Perform device deployments, OS imaging, hardware upgrades, and decommissioning.
Install and maintain copper and fiber cabling infrastructure.
Monitor hardware performance and assist with patching, encryption, backup, and security compliance.

🎯 Requirements

Strong customer service and communication skills.
Advanced troubleshooting, analytical, and critical thinking.
Ability to work independently and in a team.
Prioritize workload and manage multiple tasks.
Attention to detail and documentation habits.
Must be fluent in English.

🎁 Benefits

Team-focused culture with growth opportunities.
Continuous training and development.
Competitive benefits package.
On-site work with real client impact.

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