Lead Operations Support Analyst

📋 Description

• Provide first-level operational support for active healthcare programs, monitor system alerts
• Support new initiatives, contract changes, system enhancements, and implementation activities from
• Participate in the configuration and enhancement of the Atrezzo platform, develop and execute user
• Monitor contractual, regulatory, and program requirements to ensure operational processes, systems
• Define reporting requirements, identify necessary data elements, collaborate with technical teams
• Develop, maintain, and review operational policies, procedures, and documentation to ensure

🎯 Requirements

• Education and Experience: An associate degree from an accredited college or university is required
• Leadership Experience: At least two years of supervisory, team leadership, or lead-level experience
• Analytical and Technical Skills: Strong analytical, critical-thinking, and problem-solving
• Operational and Compliance Knowledge: Ability to interpret contractual, regulatory, and program
• Communication and Collaboration: Excellent written and verbal communication skills, with the
• Organization and Attention to Detail: Strong organizational skills and a high level of accuracy

🎁 Benefits

• Competitive Compensation: Hourly pay ranging from $30.00 to $37.50, depending on experience
• Remote Work: Fully remote position within the United States, supporting Pacific Time Zone business
• Health Coverage: Comprehensive healthcare plans designed to support employee well-being.
• Paid Time Off: Paid leave to support work-life balance and personal needs.
• Retirement Savings: Retirement savings plan to help employees prepare for the future.
• Wellness Programs: Corporate wellness resources and programs.