Lead Product Manager, AI Agents

📋 Description

• Define and own the AI product roadmap, prioritizing consumer and service professional experiences
• Lead the development of conversational AI experiences that answer customer questions and complete
• Own AI-powered experiences within the service professionals' mobile application, helping providers
• Integrate agentic capabilities into existing consumer and professional workflows so AI can take
• Shape customer-to-professional messaging experiences and improve communication between both sides
• Design effective escalation and handoff processes between AI assistants and human support teams

🎯 Requirements

• At least 6 years of product management experience, including a minimum of 3 years launching AI
• Experience managing consumer-facing products, supported by a bachelor's degree in business
• Proven track record of launching AI products used by real end users in B2C, B2B, or B2B2C
• Hands-on experience launching and managing production chatbots or conversational AI systems, beyond
• Ability to analyze conversation transcripts, identify interaction failures, and translate findings
• Practical experience designing and writing AI evaluations (evals), defining quality benchmarks, and

🎁 Benefits

• Competitive base salary: $170,000–$225,000 per year.
• Equity: Opportunity to share in the long-term value created through the company's AI-driven growth.
• Healthcare coverage: Medical, dental, and vision insurance.
• Fully remote work: Remote position available across the United States.
• Flexible paid time off: Flexible PTO policy focused on results and individual needs.
• High-impact ownership: Opportunity to lead the development of core AI experiences and establish the