Lead Product Manager, Fan Experience

📋 Description

• Drive the vision, strategy and metrics for how fans get from marketing channels through landing and
• Stay on top of how discovery is changing, including AI assistants, AI-driven search and social
• Optimize the strategy for landing experiences (performer, venue, category and campaign pages, plus
• Lead the charge for cross-cutting features fans meet after they land (price display, credits
• Set up automated quality checks that keep the experience consistent as teams ship
• Map the full journey, find drop-offs, and build the case for fixing gaps with data and research

🎯 Requirements

• 8+ years of product management in consumer e-commerce, marketplaces or travel, including
• Proven ability to get work prioritized and shipped by teams you don't manage
• Working fluency in paid marketing, SEO, AI-driven discovery, and attribution
• Strong experimentation, analytical and written communication skills
• Experience with pricing, trust or design-system work that spans many surfaces
• Bonus: Experience using automation or AI tools to monitor product quality at scale

🎁 Benefits

• Equity stake
• Discretionary annual bonus
• Flexible work environment (remote or office)
• WFH stipend
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave