Lead Security Officer / Concierge

📋 Description

• Supervise the day-to-day operations of the concierge, door staff, and customer service desks while
• Participate in hiring, onboarding, site-specific training, coaching, and ongoing performance
• Build, improve, and maintain strong, collaborative relationships with property management
• Foster a positive and respectful work culture while delivering continuous, skills-enhancing
• Manage front desk access control systems, visitor/guest registration, vendor sign-ins, and delivery
• Monitor property CCTV feeds, keycard access systems, and amenity spaces—including fitness centers

🎯 Requirements

• Minimum 2 years of supervisory or team lead experience in security, high-end hospitality, or luxury
• High School Diploma or GED required
• Ability to obtain and maintain a valid state security license (PERC)
• Exceptional English written, verbal, and interpersonal communication skills (bilingual is a plus)
• Strong conflict de-escalation and guest relations capabilities
• Proficient in MS Office (Excel, Word), incident-logging software, visitor management systems, and

🎁 Benefits

• $23.35 per hour
• High-quality Medical Insurance through Union Health Services
• Accrued PTO and paid holiday coverage
• Clear pathways for professional promotion and leadership development from within
• Continuous paid training programs