Lead Software Engineer-Dynamics 365 Contact Center

📋 Description

• Lead solution architecture: Design and implement enterprise-scale Dynamics 365 Contact Center
• Develop end-to-end solutions: Build integrated customer service experiences using Dynamics 365
• Establish engineering standards: Define coding practices, development guidelines, reusable
• Create technical documentation: Produce detailed technical specifications, solution diagrams
• Build custom applications and integrations: Develop applications, plugins, workflows, integrations
• Provide technical leadership: Mentor engineers, analysts, and consultants, offering guidance on

🎯 Requirements

• Bachelor's degree in a related field, or equivalent knowledge and experience gained through a
• At least 7 years of professional software engineering experience.
• At least 5 years of experience implementing Microsoft Dynamics 365 solutions.
• At least 3 years of experience leading technical teams, projects, or enterprise platform
• Experience designing and delivering solutions across Dynamics 365, Power Platform, Azure services
• Ability to build custom applications, plugins, workflows, integrations, and automation using .NET

🎁 Benefits

• Annual salary: $117,700–$188,300, with individual compensation determined by relevant experience
• Potential incentive compensation: Eligible candidates may participate in applicable incentive or
• Medical coverage: Access to medical and prescription drug coverage for eligible associates and
• Retirement savings: Access to a 401(k) retirement savings plan.
• Employee assistance: Employee Assistance Program (EAP) to support personal and professional
• Fitness programs: Access to virtual fitness center programs.