Sutherland

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Sutherland

Lead - Technical Training - Tarlac | Dayshift

On site

Teaching

Added

31 minutes ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

communication ms office customer service excel training

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📋 Description

Train a select team of outstanding Customer Service Consultants
Coach consultants to listen, empathize, identify issues, and deliver solutions
Analyze performance and create Training Needs based on client goals
Join a collaborative team where teamwork drives customer experience
Oversee new hire training and progression programs
Enhance training to improve overall program performance

🎯 Requirements

Graduate of any 4 year Course
Education: College graduates or Diploma holders
Language: B2 English level
At least 1 year experience in the same capacity
Proficient in MS Office (PowerPoint, Word, Excel)
Strong people skills and ability to adapt to diverse learners

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