Learning Management System (LMS) Administrator

📋 Description

• Assist the LMS support team with the administration, maintenance, and ongoing optimization of the
• Create, configure, and maintain learning activities within the platform, including training
• Manage training assignments, user accounts, and related system configurations to ensure accurate
• Respond to user questions, troubleshoot LMS-related issues, and resolve support requests promptly
• Maintain the support center and associated documentation, coordinating with internal IT teams and
• Develop and update system guidelines, frequently asked questions (FAQs), procedures, and other

🎯 Requirements

• High school diploma or GED equivalent, with higher education considered an advantage.
• At least 2 years of experience working with a learning management system, preferably Cornerstone or
• Strong working knowledge of LMS platforms, their functionality, and their administration and
• Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Fluency in written and spoken English, with strong communication skills and the ability to present
• Experience managing user accounts, training assignments, learning activities, support requests, and

🎁 Benefits

• Remote work arrangement: Full-time remote opportunity based in India.
• Global collaboration: Work with international teams supporting learning and development in the
• Professional development: Opportunities to strengthen expertise in learning management systems
• Industry exposure: Gain experience in clinical research and pharmaceutical-related processes
• Collaborative environment: Join a team that values shared knowledge, customer service
• Meaningful contribution: Help maintain reliable learning systems that support employee readiness