Added
11 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

software development data analysis quality assurance grafana excel

📋 Description

  • Investigate and diagnose complex technical issues from support tickets
  • Build deep knowledge of Anaplan platform and Grafana
  • Serve as AI/ML subject matter expert
  • Collaborate with teams to guide customers through complex solutions
  • Provide 24/7 emergency support via on-call rota
  • Adjust schedules to ensure global coverage

🎯 Requirements

  • Troubleshooting LLM and RAG apps
  • Robust prompt and context engineering
  • Data analysis (Excel, Anaplan or similar)
  • Software development or QA experience
  • Degree in math, physics, CS or engineering
  • English proficiency and strong communication

🎁 Benefits

  • Winning culture with growth and diversity
  • Global, inclusive teams across geographies
  • Development opportunities and recognition programs
  • Disability accommodations during hiring
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