Limited Partner Relations Specialist

📋 Description

• Be the first line for LP questions on fund economics, capital calls, wire and banking issues
• Be the expert on our investor platform and funds, especially the cases that don't fit the standard
• Maintain response and service quality across high volume
• Flag urgent or sensitive issues, escalate with clear documentation and context, and work with
• Identify recurring investor issues and edge cases, translate them into clear product feedback, and
• Turn repetitive work into workflows and automations that help the team scale

🎯 Requirements

• 0–1+ years of experience, ideally in a customer-facing role with operational responsibilities, and
• You write clearly and adapt tone based on audience: an institutional LP and a first-time angel
• You are clear and calm under pressure: high volume, delayed wires, frustrated investors, busy
• You use AI tools to make yourself and your team more effective
• You take initiative and work well on a team: you solve problems without waiting for permission, ask
• You're curious about venture, private markets, and the mechanics of how capital moves

🎁 Benefits

• Competitive base salary, benefits, and equity package