Live chat Agent – Onsite Hiring Day | 24 July 2026

📋 Description

• Be the first contact via live chat and tickets; stay clear, friendly, and fast.
• Help customers solve everyday issues and keep their Bitpanda journey smooth.
• Share feedback and ideas to improve how we support users.
• Work toward fast response times and high customer satisfaction.
• Be flexible with shift-based schedules, including evenings and weekends.

🎯 Requirements

• Empathetic, friendly communicator who helps people and stays calm.
• Fluent English; another EU language is a plus.
• Curious about fintech, investing, or crypto; eager to learn.
• Detail-oriented, dependable; can juggle chats with clear answers.
• Thrives in a fast-paced, international environment and team.

🎁 Benefits

• Hybrid onsite/remote model with 25 extra days to work from anywhere.
• Competitive pay plus stock options.
• Mental wellbeing resources through OpenUP.
• 3 extra paid days off in 2026 for wellbeing.
• Unlimited Udemy courses for continuous learning.
• Exclusive perks from partners worldwide.