Added
3 hours ago
Type
Full time
Salary
Salary not provided

Related skills

lms customer support content management agile training
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📋 Description

  • Develops knowledge of Intuitive's LMS support model and system functionality
  • Escalate support issues as necessary
  • Provide training and support to users on how to effectively use the LMS and its features
  • Perform intermediate content management and configuration within LMS with assistance from LMS Admin
  • Assist with creation of user stories & UAT business scripts and support UAT business testing
  • Participate in LMS process improvement initiatives

🎯 Requirements

  • Advanced ability to troubleshoot and resolve LMS technical issues quickly
  • Coordinate and execute multiple tasks, such as implementing learning programs, software updates
  • Maintain and upgrade the system to maximize functionality and upload new content
  • Strong communication skills to work effectively in a team, assign tasks, track progress, and handle
  • Strong customer service skills to support the ticketing system and interact with users and
  • Intermediate experience with LMS content management, issue troubleshooting, and tier 2 support

🎁 Benefits

  • Intuitive is an Equal Employment Opportunity Employer
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