Location Support Specialist Colombia

📋 Description

• Provide on-site support for hardware and software issues that cannot be resolved remotely
• Troubleshoot and repair user equipment, including laptops, mobile phones, tablets, and meeting room
• Support local colleagues with setup, maintenance, and troubleshooting of devices and systems
• Provide hands-on technical assistance to office, store, and warehouse teams, ensuring uninterrupted
• Support office network and access point issues in collaboration with the Global Network team
• Distribute spare parts and equipment to stores (e.g., phones, tills) and assist with local

🎯 Requirements

• Secondary education or equivalent; IT-related studies are meriting
• Basic knowledge of hardware and software troubleshooting
• Strong problem-solving and multitasking abilities
• Good communication and interpersonal skills
• Structured and detail-oriented approach to work
• Proficiency in English and Spanish

🎁 Benefits

• Employee discount card for all H&M Group brands in stores and online