Luxury Travel Operations Coordinator

📋 Description

• Manage and respond to client and supplier emails related to active trips
• Arrange airport transfers, hotel transfers, and other transportation with hotels, destination
• Send VIP, pre-arrival, and preference emails to hotels before client stays
• Communicate important client preferences including room requests, bedding, children's ages
• Confirm hotel amenities, preferred partner benefits, credits, upgrades, and other booking
• Follow up with hotels and suppliers to ensure requests are received and confirmed

🎯 Requirements

• Exceptional attention to detail
• Excellent written English with strong grammar, spelling, and professional communication skills
• Strong organizational skills and ability to manage multiple trips and requests simultaneously
• Proactive mindset with strong follow-up skills
• Strong judgment on what to handle independently and what to escalate
• Comfortable communicating professionally with luxury hotels, concierges, destination management

🎁 Benefits

• $50 birthday bonus
• $200 testimonial bonus
• 100% remote (no tracker)