Fulfill customer service requests for mainframe customers in a timely manner as they pertain to
Provide DASD and tape storage administration support for our customers.
Manage storage pools for multiple customers and LPARs.
Perform problem diagnostics and resolution.
Create and oversee jobs for daily, weekly, and monthly backups.
Participate in Data Center migration projects using multiple methodologies.

🎯 Requirements

Bachelor’s degree required and/or equivalent work experience.
8+ years of professional experience in Mainframe Storage Support
Extensive skills with IBM storage software including IBM Copy Services Manager/Global Mirroring
Experience in preparing and implementing Disaster Recovery plans
Expert knowledge of catalog structures, LPAR sysplexes, and resource sharing.
Extensive knowledge of DASD hardware configurations incorporating replication.

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