Managed Payroll Specialist

📋 Description

• Own the end-to-end payroll cycle for a portfolio of complex US customers, including data
• Conduct proactive pre-payroll reviews to identify issues such as unapproved timecards, onboarding
• Serve as the primary point of contact for assigned customers, providing clear, proactive, and
• Manage complex or high-risk payroll escalations, applying sound judgment and customer empathy to
• Partner with Product, Engineering, Implementation, Customer Support, and Sales teams to communicate
• Identify recurring issues and opportunities to improve processes, tooling, automation, and

🎯 Requirements

• 4+ years of hands-on US managed payroll experience, ideally involving multi-client and multi-state
• Strong knowledge of federal and state payroll regulations and core US payroll concepts, including
• Demonstrated ability to manage client-facing relationships with clear, proactive, professional, and
• Strong analytical and problem-solving skills, with the ability to manage nuanced payroll scenarios
• Comfortable working in a fast-moving and evolving environment where priorities can shift and
• A proactive, adaptable mindset with the ability to identify interim solutions, navigate ambiguity

🎁 Benefits

• US-remote work opportunity, excluding the San Francisco Bay Area and New York City metropolitan
• Competitive salary, benefits, and bonus opportunities.
• US Tier 2 salary range of $65,000–$95,000 per year.
• US Tier 3 salary range of $60,000–$90,000 per year.
• Compensation determined based on factors including professional background, experience, location
• Opportunity to work with modern payroll technology, automation, and AI-assisted workflows.