Manager

📋 Description

• Manage team, SMEs, TLs and responsibilities of delivering production cycle on time with defined
• Handle productivity and automation targets given to the team and ensure timely delivery of these
• Engage with team on resolving technical challenges and ascertain newer enhancements in the tool are
• Driving Standardization, CR Enhancement roll out in BAU and to continuously keep him/her
• In case of error, engage with stakeholders to do the right communication
• Own the RCA process and work with team to give proper analysis of the issue in discussion

🎯 Requirements

• A successful manager delivers timely and with quality instructions of client deliverables, coding
• S/he is expected to identify, investigate and co-ordinate the resolution of data, process or
• Be the point of contact for commercial queries which also needs to be solved in an efficient and

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)