Manager, Alumni Engagement & Operations

📋 Description

• Own the alumni communications calendar and plan multi-channel outreach (Slack, email, SMS
• Write and launch campaigns end to end including copy, audience segmentation, cadence, forms, and
• Manage the alumni Slack community, including tenure-based channels, invite links, welcome
• Run outcomes and profile-update campaigns that collect placement data, resumes, and LinkedIn
• Design, build, and maintain automations using Google Apps Script, Slack API, Connected Sheets, and
• Build and own AI-powered workflow steps such as LLM-based resume review, message drafting, and

🎯 Requirements

• 2+ years in program operations, alumni relations, career services, community operations, or
• Strong SQL and hands-on experience with a cloud data warehouse (BigQuery preferred).
• Scripting ability in Google Apps Script/JavaScript or Python, and comfort working with REST APIs
• Excellent written communication, with a track record of messaging that drives action.
• Ability to manage many concurrent workstreams across internal teams, contracted coaches, and
• A builder's mindset: you notice repetitive work and propose a system for it, then document it.

🎁 Benefits

• Insurance or subsidies based on country
• Unlimited Time Off
• Company-paid holidays
• Official company-wide week long holiday for the last week in December
• Access to free data skills training through our programs
• A company culture that empowers individuals and embraces diversity through its core mission