Manager, Business Operations & Strategy

📋 Description

• Monitor performance trends, investigate anomalies, run deep dives, and turn findings into
• Own and optimize the Solutions tech stack, centered on Salesforce and connected systems; close
• Lead change end to end: enablement, adoption measurement, post-launch success metrics, system
• Lead Solutions-specific threat modeling in partnership with central AI Operations; identify and
• Hire, onboard, coach, and develop your team; manage performance and plan for succession and growth
• Lead initiatives spanning multiple Solutions subteams and cross-functional partners, influencing

🎯 Requirements

• Experience leading business operations, Sales Operations, RevOps, analytics, systems operations, or
• Strong analytical judgment: can take ambiguous business questions and turn them into trusted
• Depth with dashboards, KPI frameworks, business reviews, data quality, and performance reporting
• Track record of improving Salesforce or comparable business systems; integrations, workflows
• Experience leading change across multiple teams and communicating credibly with both technical and
• Practical experience evaluating, deploying, governing, or creating AI-powered tools and agents