Manager, Client Contract Management Ops

📋 Description

• Lead, coach, and develop a team of 5–10 Client Contract Managers, establishing clear expectations
• Oversee the complete contract renewal lifecycle for existing clients, ensuring renewals are handled
• Ensure consistent application of renewal standards, contract language, pricing frameworks, and
• Partner with Sales and Client Service leaders to align renewal strategies with client needs
• Work closely with Finance, Legal, Deal Desk, and Operations teams to coordinate pricing decisions
• Continuously evaluate and improve renewal workflows, tools, templates, and procedures to enhance

🎯 Requirements

• A bachelor's degree is required.
• At least seven years of professional experience in renewals, account management, contract
• At least two years of people management experience leading client-facing teams or teams that
• Demonstrated ability to manage complex, high-volume workflows while supervising, coaching, and
• Strong experience working with commercial contracts, pricing structures, renewal strategies, and
• Proven ability to collaborate effectively with Sales, Finance, Legal, Client Service, and

🎁 Benefits

• Competitive base salary: Annual compensation ranging from $92,500 to $120,000, depending on
• Annual performance bonus: Eligibility for an annual bonus based on individual performance and
• Equity compensation: Eligibility for a restricted stock unit (RSU) grant, subject to applicable
• Comprehensive healthcare: Medical, dental, and vision insurance options.
• Financial protection: Life insurance and short-term and long-term disability coverage.
• Retirement planning: Access to a 401(k) retirement plan with employer matching contributions.