Manager, Customer Engagement

📋 Description

• End-to-End Release Management & Coordination: quarterback the product launch lifecycle for
• Multi-Channel Asset Development: build, write, and finalize the complete suite of enablement
• Operations & Practice Recruitment: serve as gatekeeper for early-phase product testing
• Project Tracking & Channel Socialization: maintain and optimize project tracking structures and

🎯 Requirements

• Bachelor’s Degree with 5+ years of experience in customer success, client solutions, professional
• Prior experience at a healthcare services or healthcare technology company, with strong familiarity
• Proven ability to independently scope, map, and navigate complex or ambiguous projects, applying
• Highly consultative skillset with a strong sense of curiosity; possesses the initiative to take on
• Must be willing to learn and actively utilize AI tooling as a necessary element of daily work to
• Capable of leading existing or well-defined tasks with minimal guidance, applying extreme attention

🎁 Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service