Own post-sales ops across onboarding, adoption, renewal, and expansion.
Design/run AI agentic workflows to surface risk early and spot expansion signals.
Lead a team; partner with CS leadership; prove revenue impact.
Own renewal forecasting to give the business a clear read on the book.
Build and execute the digital CS strategy to drive adoption and delight.

🎯 Requirements

5+ years in Customer Success or Revenue Operations
2+ years people leadership experience
Hands-on AI/automation for customer-facing use
Excellent communication and judgment under pressure
Bachelor's degree or equivalent experience

🎁 Benefits

Flexible time off
401k plan
Generous medical, dental, and vision benefits
Parental leave with paid options
Diversity and inclusion programs

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