Manager, Customer Success

📋 Description

• Serve as the senior point of contact for Retail Measurement Services (RMS) clients, providing
• Build and maintain strong relationships with senior client stakeholders, acting as a trusted
• Deliver high-impact analyses, executive-level presentations, and insights that translate complex
• Partner with commercial and account teams to identify client expansion opportunities, support
• Establish quality standards and analytical best practices to ensure consistent delivery excellence
• Lead regular business reviews with Client Service and Operations teams to monitor service delivery

🎯 Requirements

• University degree in Business, Economics, Marketing, Statistics, Data Analytics, or a related
• 5+ years of experience in market intelligence, analytics, insights, or research, including
• Excellent written and verbal communication skills with strong executive presentation capability
• Advanced proficiency in MS Excel and PowerPoint, with the ability to synthesize complex data into
• Strong analytical thinking, commercial acumen, and problem-solving skills with attention to detail.
• Proven experience leading process improvement, automation, or transformation initiatives through

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)