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41 minutes ago
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Related skills

team management sales strategy data analysis customer success saas

📋 Description

  • Lead the Accelerated Customer Success team (~12)
  • Own team performance, development, and coaching
  • Cross-functional collaboration with Sales, Product, Eng, Ops, & Marketing
  • Drive revenue growth, reduce churn, boost satisfaction
  • Implement data-driven strategies to hit targets

🎯 Requirements

  • Bachelor’s degree or equivalent
  • 5+ years in Customer Success or Sales
  • 2+ years managing 3+ customer-facing staff
  • Strong coaching and feedback abilities
  • Experience in SaaS or Insurance environment a plus

🎁 Benefits

  • Base salary $108k - $115k + incentive
  • Hybrid in-office schedule (Cambridge, MA)
  • Health, welfare, and wellbeing benefits
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