Manager, Customer Success - Pub Sec

📋 Description

• Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and
• Proactively identify and reduce systematic risk across the customer lifecycle
• Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis
• Tie customer adoption directly to measurable revenue impact and business outcomes
• Player-Coach: will be responsible for owning success for marquee accounts
• Serve as a strategic partner across Sales, Product, and Go-To-Market teams

🎯 Requirements

• Previous experience with formal people management and team leadership
• Candidates must be authorized to work in the United States for this role
• Proven track record in broad portfolio impact including renewals, saves, and adoption metrics
• Experience with deal construction and commercial activity
• Established cross-functional influence across Sales, Product, and GTM organizations
• Strong interpersonal, coaching, and mentorship skills

🎁 Benefits

• Estimated base salary $144K – $200K
• Offers Equity
• Offers Bonus