Manager, Data Center Operations

📋 Description

• Manage overall delivery & support process across multiple initiatives to ensure sustainable
• Ensuring that the client’s infrastructure and its services are up and running meeting predefined SLA
• Provides technical input & guidance for any significant projects
• Assesses the various risks of delivery and plans to mitigate these risks
• Escalates issues where necessary provide suggestions/input mitigation for high-risk situations
• Assisting in building capabilities within the portfolio/span of control to meet demands as per the

🎯 Requirements

• 10+ years of experience in mainframe operations, with at least 5 years in a leadership or
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent
• Proven ability to lead teams in a 24/7, mission-critical environment
• Ability to work overnight/3rd shift as required
• Thrive in a fast-paced environment, have customer obsession, think big, and know how to simplify
• Strong leadership qualities coupled with a strong technical background in managing various

🎁 Benefits

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave