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5 days ago
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Full time
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Related skills

project management excel microsoft office healthcare quality improvement

📋 Description

  • Manage and mentor team, including coaching and performance management
  • Oversee client implementations, data ingress, mapping workflows for accuracy
  • Drive service recovery and provide escalation support for complex issues
  • Optimize delivery processes and lead continuous improvement initiatives
  • Champion employee experience and lead engagement action planning

🎯 Requirements

  • 10+ years in healthcare, quality improvement, or project management
  • Experience managing large teams and complex operational caseloads
  • Bachelor's degree or equivalent 4-year college program
  • Proficiency with Microsoft Office, advanced Excel skills preferred
  • Track record building new processes and driving service recovery

🎁 Benefits

  • Comprehensive medical, dental, and vision insurance
  • Leadership development and coaching opportunities
  • Generous paid time off and company holidays
  • 401(k) retirement plan with company matching
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