Manager, Embedded Finance Operations

📋 Description

• Build the underwriting function from the ground up. Stand up Toast's Embedded Finance Operations
• Lead as a player-coach. Manage a team of underwriters directly and few team members on a dotted
• Hire and grow the team. Partner on annual planning to shape headcount and capacity needs, then
• Drive automation and AI transformation. Find opportunities to automate manual underwriting and
• Make operations data-driven. Define the metrics that matter (throughput, turnaround time, decision
• Build strong cross-functional partnerships. Act as the operations voice to Product, Engineering

🎯 Requirements

• 10+ years of experience in lending, credit, or financial services operations, with a strong
• Hands-on underwriting or credit decisioning experience (small business, merchant, or commercial
• Proven people leadership experience: you have managed and grown teams, including hiring, coaching
• Experience building or scaling an operations function, ideally in a new market or a new team.
• A strong background in process automation, BI, and data analytics. You can work with data directly
• A track record of leading teams through change, including adopting new tools, processes, or

🎁 Benefits

• Our total rewards package goes beyond great earnings potential and provides the means to a healthy
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits.