Manager, Fraud Operations

📋 Description

• Manage and continue building a team of Fraud Operations Specialists who manage & review alerts
• Develop a deep understanding of Ramp's risk management policies (underwriting, payments
• Partner with Product, Engineering and Data Science teams to build best in class risk tooling
• Partner with risk strategy teams to create a closed loop process to enhance policies and procedures
• Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency
• Research emerging fraud trends to innovate on Ramp's decisioning systems and policies

🎯 Requirements

• Minimum 8 years of experience in risk management including account takeovers and a broad range of
• Minimum 2 years of experience building and managing teams
• Strong background in process development and improvement
• Investigative and critical thinking skills
• Excellent written and verbal communication skills
• Experience integrating AI into your daily work

🎁 Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents