Manager, Freight Audit Services

📋 Description

• Help launch the service and establish procedures, quality checks, service standards, ownership, and
• Lead client onboarding: gather contracts, invoices, shipment data, and authorizations, then confirm
• Run daily audit delivery, checking invoices against contracted rates, terms, and shipment records
• Manage carrier disputes and billing corrections. Keep supporting evidence, follow issues through
• Be the operational point of contact for clients. Explain findings, resolve escalations, and lead
• Hire, train, and develop the team as demand grows. Match staffing and workloads to client needs

🎯 Requirements

• A record of strong results in operations, logistics, financial operations, client delivery
• The ability to make progress on an unfamiliar problem, exercise judgment with incomplete
• Strong analytical skills and attention to detail. You can reconcile data in Excel, Google Sheets
• Clear client communication and the judgment to handle sensitive issues, explain findings, and set
• Leadership experience in managing people, developing colleagues, or leading cross-team projects
• The ability to quickly learn freight contracts, billing practices, and audit procedures, and to