Manager - Network Operations

📋 Description

• Managing the day-to-day operational issues and challenges on payment processing with Network
• Timely escalations & complete closure of BAU tickets assigned. Analyze and devise root-level
• Analyze patterns, trends on payment processing and share regular insights.
• Analyze existing engagement areas with Partners and uncover potential to work on existing and new
• Develop strong understanding of the current process, including both Partner banks and management
• Engage with internal /external stakeholders suitably, evaluate alternatives to drive improvements

🎯 Requirements

• Bachelor’s degree with 6-9 years of experiences in the Finance/Banking industry.
• Good knowledge of the payments industry and prior experience in Fintech companies will be added
• Broad Payments product knowledge (SWIFT, ACH, payment gateways, Instant transfer, APIs, SFTP)
• Strategic mindset and a desire to dive in and solve business challenges as well technical
• Excellent communication and interpersonal skills.
• Strong analytics – able to investigate, understand and solve day to day issues. Demonstrates strong

🎁 Benefits

• Competitive salaries, performance bonuses, sales commissions, equity for specific roles and
• Medical coverage along with 24/7 employee assistance program, generous vacation programs including
• Role-specific training, internal workshops, and a learning stipend
• Company-wide social events, team bonding activities, happy hours, team offsites
• Diverse global company with more than 33 nationalities, based in 18+ countries and more than 10